What makes a great facility leader? Is it technical expertise, operational efficiency, or the ability to bring out the best in others?

In this episode of Facility Rockstars, host Jay Culbert sits down with Peter Muto, Senior Director of Facilities at Cell Signaling Technology, to explore the lessons he's learned throughout more than three decades in facilities management, environmental compliance, and operational leadership.

Peter shares why the people around you are often the biggest factor in your success, how investing in employee development can transform careers, and why strong teams need a balance of different personalities and ambitions. He also reflects on his unconventional career journey, the leadership mistakes that shaped his decision-making, and the importance of learning from those around you.

The conversation also explores how Cell Signaling Technology is turning sustainability commitments into meaningful action, from employee-led environmental initiatives to energy conservation projects. Plus, Peter discusses the growing role of artificial intelligence in facilities management and how predictive technologies could change the way teams operate.

Takeaways:

You're only as good as the people around you. Peter explains why strong teams, supportive leadership, and a positive organizational culture are essential to long-term success.
Investing in people can transform careers. Through the story of an employee who advanced from a cleaning position into a key facilities role, Peter demonstrates the impact of providing opportunities for education and professional growth.
Not everyone needs the same career path. Effective leaders recognize the value of both employees who want to advance and those who excel in their current positions.
Leadership requires perspective and patience. Peter reflects on a difficult situation early in his career that taught him the importance of considering the bigger picture before making decisions.
Sustainability requires action and investment. Peter shares how Cell Signaling Technology supports environmental initiatives through cross-functional collaboration, recycling programs, energy conservation, and organizational commitment.
AI is creating opportunities for more proactive facilities management. From predictive maintenance to accessing equipment information and analyzing operational data, Peter discusses how technology can help facility teams work more efficiently.
Surround yourself with people you can learn from. Whether you're entering the facilities industry or have decades of experience, Peter emphasizes the value of mentorship, peer relationships, and continuous learning.