In this episode of Facility Rockstars, host Jay Culbert interviews Ray Theberge, VP of Hub Office Installations. Ray shares key lessons from his experience as a facilities manager and one that stood out was that challenges are rarely unique, and seeking support from peers and mentors is invaluable. He emphasizes the importance of building a professional network for career growth, utilizing data to secure resources, and adapting to the evolving focus of facilities management, which increasingly prioritizes people management over technical skills.
The discussion covers effective communication, safety practices, and the significance of networking organizations like IFMA and BOMA. Ray also reflects on his diverse career journey, his commitment to professional development, and his passion for outdoor activities and scouting.
Takeaways:
- Understand Your Challenges Are Not Unique: Acknowledge that the challenges you face are common in the industry, relieving stress and encouraging you to seek help or advice from peers and mentors.
- Build a Network of Peers and Mentors: Develop a professional network by engaging with peer groups, joining industry organizations, and seeking mentors for guidance and support. This network can offer valuable insights based on their experiences.
- Leverage Data for Decision-Making: Collect and analyze data to make informed business decisions. Use data to justify budget requests and improve operational efficiency, addressing resources or system failures.
- Shift Focus to People Management: Modern facilities management emphasizes people over systems. Effective leadership involves managing teams, subcontractors, and internal relationships rather than just technical systems.
- Prioritize Proper Planning: Anticipate and strategize to avoid last-minute issues. Effective planning and pre-project meetings with stakeholders ensure smooth operations and minimize disruptions.
- Communicate Effectively with Stakeholders: Foster open communication channels with all relevant parties, including HR, property managers, and subcontractors. Clear communication prevents misunderstandings and keeps everyone aligned on project timelines and expectations.
Quote of the Show
Your issues are not unique to you.
Links
- LinkedIn: https://www.linkedin.com/in/ray-theberge-0374b32/
- Website: https://hubofficeinc.com/
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